For your convenience, our most common customer questions are answered right here.
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Q.Is my phone compatible with the trackers?
Q.What are the dimensions of the trackers?
Q.Are they waterproof?
Q. How do I activate my tracker?
Q. How do I track the devices?
Q.Where do I download the apps?
Q.What is the tracking range?
Q.How accurate is the GPS?
Q.Do they work inside a building?
Q.What is AGPS?
Q. What is a ‘standby mode’?
Q.Can I use the device abroad?
Q.Is there a monthly service charge?
Q.Are there any long-term contracts?
Q.Can I use my own SIM card and cellular carrier?
Q.What’s included in the free simcard?
Q.Do the devices work internationally?
Q.What simcard do I need to use the trackers abroad?
Q.Will I get alerts on my phone?
Q.What forms of payment do you accept?
Q.What are the shipping methods?
Q.What is the expected delivery time?
Q.How can I track my orders?
Q.Can I return the tracker?
Q.Is there a warranty?
Q.Do you accept bulk orders?